Terms and conditions
At Thomson Lakes & Mountains, we aim to provide the best products with the best service. For specific terms and conditions regarding your holiday with us, please click on the relevant section below.
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Our agreement with you
Your holiday booking with Thomson Lakes & Mountains is made with the conditions as stated in Our agreement with you.
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Your agreement with us
With Thomson Lakes & Mountains, the following guidelines as displayed in Your agreement with us will apply to your holiday.
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Card payments and charges
Payments made using credit cards such as American Express, Visa Credit or Mastercard are subject to a fee of 2.5% of the amount being charged to your credit.
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Important information
From holiday insurance to special requests, we aim to provide all the information you require for your holiday.
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Accommodation information
From room descriptions to meal arrangements, look at all the details regarding your holiday accommodation.
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Transport Information
Detailed information regarding flight restrictions, transfer times and baggage allowance on your flights.
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Families and Groups Information
Our terms and conditions will explain the discounts and special offers available to families and groups.
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Promotional Information
All of our current promotional offers are listed here in full detail.