Thomson Holiday Advisors

Crystal Reps

With over 30 years’ expertise, the Thomson Lakes & Mountains team overseas has more local knowledge than you can shake a stick at.

  • Italy

    Service 24/7

    Our in-resort team are there for you. They can help with arranging activities or days out, fixing problems and can help you to get your bearings – so you can relax and enjoy your precious holiday time.

    Whether your Holiday Advisor is based in your resort, just a call away or in a resort close by, you’ll have access to our expert service 24/7.

  • Austria

    Your in-resort service will be provided by the Thomson Lakes & Moutains team.

    In-resort Holiday Advisor

    If you need any info we’ll be available in person. We’ll meet you at the airport to give you a welcome at the beginning of your holiday. There’s also lots of tips, activities and days out in your info pack too. Let us know what you’d like and we can book them. Come and see us or call 24/7.

    Local area Holiday Advisor

    We’ll give you a call to say hi once you’ve settled in to your accommodation. If you need to call us for any reason, you’ll find our number alongside all our local knowledge in your info pack. Whether it’s to book an excursion or get great tips for your resort – just call 24/7.

    A call away Holiday Advisor

    If you need anything during your holiday we’re just a call away, 24/7. You’ll find our number alongside our local knowledge in your info pack.

  • Slovenia

    Text message service

    When you book, let us know your mobile number so we can text you any important info about your holiday. It’s a free service no matter what country you’re in.

  • Switzerland

    Online info pack

    Resort maps, ideas for days out, walking routes and contact details for your Thomson team overseas. Your online info pack is there for you to browse or download before and during your holiday.

    Let us know your email address when you book and we’ll send you a reminder when it’s ready.

    And if you pass on your mobile number we’ll text you a reminder to take a look before you go.

    Log in to your info pack at

  • Switzerland

    Walking Escorts

    Thomson’s Walking Escorts can be found in Selva, Italy.

    They’ll help you discover some of the best walks in the area. At least twice a week they can take you on some favourite routes – some more gentle and others more adventurous. They know the area well and can also advise on other walks you may like to go on, making sure you get to take in the best peaks, lakes, and mountain restaurant huts.

    In selected other resorts, a similar service is provided through the local tourist offices.

  • Switzerland

    Want to join us?

    If you think you have what it takes to be part of our in-resort team, there are many opportunities to join our company for the summer season. Wherever you work and in whichever role you choose, you can look forward to the unique challenges and great rewards you'd expect from a highly progressive and successful business like ours. We hope that by joining our company, you can find that perfect mix between working and socialising, as you explore life in an exciting new location. You'll find yourself trained in a demanding but highly rewarding role that will make the very best use of your enthusiasm, dedication and almost limitless energy.

    If you are interested and would like further details:

    Email us

    Call us on 020 8541 2223

    Join the conversation on Facebook or Twitter

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